Refund policy

 

We do not accept returns for change of mind purchases as our prints and frames are all custom made. Please choose carefully before placing your order. 

If orders are damaged in transit, Left Bank Art Group will replace the item and process returns claims via Couriers. Please note:

• In order to process a return, we MUST have photo evidence of damage to the exterior packaging and photo evidence of damage to the item. 
• Damaged Returns Claims must be submitted within 24 hours (1 business days) of receiving the damaged item. 

Please forward all Returns Claims to: kaitlyn@leftbankartgroup.com.au and clearly state the artist’s name, order number and client name.